7 Components of Customer-Centric Operating Models

By | 2017-09-29T12:15:48+00:00 May 13th, 2017|LinkedIn|

As companies across most industries continue to evolve their business strategies, new practices are required to deliver value to today's more tech driven customers. Very often it means moving beyond "translating strategy into execution" and into "we better close the gap with our customers or we'll be irrelevant." In order to sell more, business leaders

Hidden (Sales Enablement) Figures

By | 2017-09-29T12:15:48+00:00 April 27th, 2017|LinkedIn|

As the United States raced against Russia to put a man in space, NASA found untapped talent in a group of African-American female mathematicians that served as the brains behind one of the greatest operations in U.S. history. Based on the unbelievably true life stories of three of these women, known as "human computers", the

The Current State of L&D

By | 2018-08-27T09:34:39+00:00 March 24th, 2017|LinkedIn|

Oxygen recently ran a study of Learning & Development providers and their internal customers, to better understand the perceptions and gaps between the two groups. What we found: while providers believe they should have a major impact on the business, and have established decent relationships with their business constituents, they aren’t able to fulfill needs very

What are you waiting for? Just Go Add Value.

By | 2018-08-27T09:45:43+00:00 September 25th, 2016|LinkedIn|

By Katherine Shao Are you caught in the brackish water of re-defining the value you add to your business? Welcome to the modern workplace. Whether you are in marketing, sales, HR, IT, Learning & Development, R&D, or any other function within a business, chances are that there’s some kind of pressure on you and your

The Challenge Of Functional Silos

By | 2017-09-29T12:15:48+00:00 August 20th, 2015|LinkedIn|

By Katherine Shao Once upon a time, a company I worked with was struggling with an outdated, rigidly constructed CRM system. People in all of the functions who used the system complained constantly about how hard it was to find the right information, how many steps it took to complete certain tasks, how terrible the