7 Components of Customer-Centric Operating Models

By | 2017-09-29T12:15:48+00:00 May 13th, 2017|LinkedIn|

As companies across most industries continue to evolve their business strategies, new practices are required to deliver value to today's more tech driven customers. Very often it means moving beyond "translating strategy into execution" and into "we better close the gap with our customers or we'll be irrelevant." In order to sell more, business leaders

The Struggle is Real: Keeping Up with Your Modern Employees

By | 2018-08-27T09:32:06+00:00 May 4th, 2017|Oxygen Blog|

While business unit managers have a direct impact on their employees, Learning and Development (L&D) and Human Resources (HR) teams often have a broad reach to help people develop the right skills and follow new processes. The scale and reach of HR/L&D functions often pose a challenge to quantifying the impact of the function. For example,