The Challenge Of Functional Silos

By | 2017-06-16T16:30:45+00:00 August 20th, 2015|LinkedIn|

By Katherine Shao Once upon a time, a company I worked with was struggling with an outdated, rigidly constructed CRM system. People in all of the functions who used the system complained constantly about how hard it was to find the right information, how many steps it took to complete certain tasks, how terrible the