Passport to Performance

By | 2018-08-27T09:59:32+00:00 July 12th, 2013|Chief Learning Officer Magazine|

This post originally appeared on on July 12, 2013 SNAPSHOT: Expedia Inc. ditched ratings and reinvented its performance management program with a focus on ongoing feedback. Through brainstorming and role-play, managers learned how to give productive feedback to enhance employee performance. The performance management system at Expedia Inc., an online travel company with more